Information
We bring justice to travellers!
Flyhjælp is looking for Swedish-speaking case workers to work with litigation and enforcement (retssager). We are looking for a full-time colleague to start January 1st. Flyhjælp is a highly specialized debt-collection agency who helps air passengers collect their claims for compensation and refund from the airlines according to EU Regulation 261/2004.
We specialize in the Nordic jurisdictions under our brands:
FLYHJÆLP | FLYGHJÄLP | FLYHJELP | LENTOAPU | REFUNDMORE
… and we have our very own litigation department that handles cases in the Danish, Swedish, Norwegian, and Finnish courts. We take cases all the way to the Supreme court or the European Court of Justice if necessary.
We have an ambition to be the best and biggest in the Nordics on air passenger rights.
Your mission
Flyhjælp is not a law firm, we are a legal tech and legal dev looking for qualified and enthusiastic colleagues to join our litigation department, who:- want to work with lawsuits and the courts.
- have an interest or maybe a background in law – maybe you are a law student.
- have strong analytical and written skills, and emotional intelligence.
- speak and write at least one of the Nordic languages at a native or professional level – we are currently looking for Swedish speaking colleagues.
- speak and write English.
- are not afraid to explore new technologies.
- prefer freedom under responsibility.
- are interested in work life balance.
- want to grow and have fun.
- have a can-do attitude, which is motivating for colleagues and air passengers.
- and don’t mind that we may be a little wacky at times.
In the litigation department, you will gain insight into legal method and civil procedure, learn about evidence theory and to write short and precise texts. You will become an expert on air passenger rights according to EU Regulation 261/2004, and you can get to have oral court hearings in person, via phone or via video.
Our core tasks include:- Preparation of pleadings in court cases.
- Settlement negotiations with the airlines.
- Contact with air passengers about what they have experienced.
- Contact with the courts regarding our cases.
- Assessing whether verdicts should be appealed and making appeals.
- Contact with external partners, including external law firms.
In the litigation department you will also work with optimizing our work processes for example by investigating and implementing new technologies that can help us.
Furthermore, the litigation department handles the enforcement of our verdicts via the enforcement courts.
Why us?
The litigation department currently consists of 16 colleagues, who work full-time or
part-time and who come from legal and non-legal backgrounds.
We are based in Copenhagen, but we are a Nordic and international workplace with colleagues from all over who speak English, Danish, Swedish, Norwegian, Finnish, Polish, Russian, Serbian, German and many more languages. Our company language is English and through our parent company, Flightright, we have colleagues located in Berlin, Budapest and Kyiv as well. Are you taking a long weekend in Berlin, then feel free to work from the office in Berlin.
If this sounds like something for you, please send an application, CV and relevant documents to our recruiter, Marie Hoffmann, via email to
hr@flyhjaelp.dk or via the application from on this site.
Salary is negotiated based on work hours (full-time or part-time), performance, qualifications, and skills.
About us
#Giving People Access to Justice. Digital technologies are revolutionizing the legal services market, and we are among the pioneers who have been advancing IT-supported legal services for years. Since 2010, more than 10,000,000 consumers have used our services through Flightright and Flyhjaelp in Germany and across Europe. But our ambitions have always been high: with our subsidiary Chevalier, we have already successfully entered the labor law market and are now working to transform our group into a comprehensive Allright Legal-Tech with freem. freem will become the leading platform in the field of traffic law. As a group, we are growing, expanding internationally, and aiming even higher in the future. Be part of shaping the future of Legal-Tech with us at Allright!
